FAQ's


General Questions

NFID is a groundbreaking solution designed to address the escalating risks of online financial and cybercrime prevention. Specializing in cross-border crypto payments and personal account verification, NFID integrates biometrics with blockchain technology to offer the most advanced, user-friendly, and hyper-secure platform for verifying account ownership across all touchpoints.

NFID leverages blockchain technology and biometric verification to create a secure digital identity for users. This identity is used to authenticate transactions, verify account ownership, and enhance security across all touchpoints. By combining these advanced technologies, NFID ensures that users have a robust and reliable way to manage their digital identities.

NFID is designed for anyone seeking enhanced online security, including individuals, businesses, and financial institutions that require secure identity verification and cross-border payment solutions. Whether you're an individual looking to protect your online transactions or a business needing reliable verification methods, NFID provides the necessary tools.

Account Setup and Verification

To create an NFID, visit NFID.io, connect your crypto wallet, complete 2FA email/phone verification, undergo KYC verification, link your wallet address with biometric data, and follow the steps to mint your digital ID on the blockchain. This process ensures that your digital identity is secure and verifiable.

NFID supports a list of non-custodial wallets, providing flexibility based on your preference. This allows you to choose the wallet that best suits your needs while ensuring that your digital identity remains secure.

KYC verification requires personal information such as your full name, date of birth, residential address, and a government-issued ID. Additional documents may be needed to confirm your address. This thorough process ensures the integrity and security of your digital identity.

Security and Privacy

NFID uses advanced encryption protocols, biometric verification, and blockchain technology to protect your digital identity from unauthorized access and ensure data integrity. These measures create a secure environment for managing your digital identity and conducting online transactions.

Yes, NFID prioritizes the security and privacy of your personal information. All data is encrypted and securely stored, with strict privacy controls in place to protect your information. NFID ensures that your personal data is handled with the highest standards of security.

If you lose access to your connected NFID, we can help you recover it only if you have authorized the NFID platform to act on your behalf during the creation of your NFID. Without this authorization, we cannot control or access your identity data, and we will be unable to assist in recovery. To regain access, ensure you have downloaded and securely stored your recovery phrase for your NFID-linked wallet. Use this recovery phrase to reconnect and restore your access to NFID.

Usage and Functionality

With your NFID, you can securely verify your identity for online transactions, link to verifiers, bank account details, and official social links. You can also use it to search and verify other NFID users for secure interactions, making it a versatile tool for managing your online presence.

During the setup process, you will be prompted to capture your biometric data, such as facial and voice recognition patterns, which will be securely linked to your crypto address. This step enhances the security and verification of your digital identity.

Yes, you can update your NFID profile information by logging into your account and editing your profile details. This may include updating verifiers, bank account details, and official social links, ensuring that your digital identity remains current and accurate.

Support and Troubleshooting

If you encounter any issues with NFID, you can contact our customer support team for assistance. They are available to help resolve any problems and provide guidance, ensuring a smooth experience with the platform.

Detailed information about NFID's terms and conditions, privacy policies, and cookie policies can be found on the respective pages of the NFID.io website. These documents provide comprehensive information about our practices and policies.

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